Maintaining culture and conduct in the workplace

What is culture and conduct in the workplace?

Culture and conduct in the workplace navigates the interplay between culture, ethics and conduct in your organisation and beyond.

The idea of showing people what is appropriate and inappropriate behaviour, or describing culture as ‘the way we do things around here’, hints at the power of culture. Policies, procedures and risk management structures will never be enough to inform employees on how to respond to every situation effectively. Alongside the formal rules, it is the culture that provides the guide rails employees rely upon to successfully exist within an organisation.

Company culture is exhibited by the way people behave in an organisation; the unwritten rules and the common understanding of what is ‘acceptable’.

But how were these unwritten rules set and communicated? And when and how is it determined what is acceptable behaviour?

 

Program Content

Learning Outcomes

What you will learn

  • What organisational culture is
  • The components that comprise organisational culture
  • The influences of internal and external factors on organisational culture
  • The importance of ethics in decision making
  • Contributing factors to poor and sound organisational culture and conduct
  • Measures available to responsible managers to help shape organisational culture.

Who is this course for?

  • Leaders and managers working in financial services.

Units of Competency

Pre-requisite

Recognition of Prior Learning

Certification

You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.

CPD Area: Generic Knowledge

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Frequently Asked Questions

Our CPD short courses are self-paced with online learning resources & on-going support.
  • You have up to 8 weeks to complete the learning and assessment requirements for your CPD short course.
  • Experienced professionals can complete in less time.
Our CPD short courses are assessed by a short open book multiple-choice exam.
You can enrol your team either:
  • Enrol online or
  • Contact us to arrange an invoice.
Talk with us to develop your team training program.
Our courses, CPD and qualifications are 100% online, so you can start anytime, anywhere.
  • Either enrol online or
  • Contact Us to arrange an invoice for EFT or AMEX payments.
What is RG206?2023-04-21T07:53:53+10:00

Regulatory Guide 206 Credit licensing: Competence and training (RG 206)

Credit licensees must comply with the organisational competence obligation in s47(1)(f) of the National Consumer Credit protection Act 2009 (National Credit Act)Regulatory Guide 206 Credit licensing: Competence and training (RG 206) sets out the minimum expectations for demonstrating organisational competence.

What you need to do to comply will depend on the nature, scale and complexity of your business. However, Regulatory Guide 206 Credit licensing: Competence and training (RG 206) sets out our minimum expectations for demonstrating organisational competence.

You must also ensure that your representatives are adequately trained and competent to engage in the credit activities authorised by your licence: s47(1)(g).

ASIC generally expects you to determine what is appropriate initial and ongoing training for your representatives and to embed this in your recruitment and training systems.

Updated annually, our CPD is designed to enable Responsible Managers and Representatives of Australian Credit Licensees to meet their mandatory RG206 continuing training requirement. Our CPD that is structured, properly assessed and recorded.